📋 Administrator Contents
⚙️ System Configuration
Global Settings Management
1System Settings Overview
Access advanced system configuration through Settings > System Settings:
- App Behavior: Default settings for new users
- Performance Settings: Memory usage and optimization
- Network Configuration: API endpoints and timeouts
- Security Settings: Authentication and encryption
- Logging Level: Debug information and error reporting
📱 Screenshot: System Settings Panel
Advanced system configuration interface
2Default Profile Configuration
Set default values for new driver profiles:
- Vehicle Types: Standard vehicle categories
- Default Tariffs: Regional pricing structures
- Working Hours: Standard shift patterns
- Notification Preferences: Default alert settings
- Compliance Requirements: Mandatory fields and validations
3Regional Customization
Configure location-specific settings:
- Coverage Areas: Define operational boundaries
- Local Regulations: Compliance requirements by region
- Currency Settings: Local currency and formatting
- Language Support: Multi-language interface options
- Time Zones: Regional time zone configuration
💰 Tariff Management
Advanced Pricing Configuration
1Tariff Structure Setup
Configure comprehensive pricing structures:
- Base Tariffs: Standard, Night, Holiday rates
- Time-based Pricing: Different rates by hour/day
- Distance Calculations: Per-mile or per-kilometer rates
- Minimum Fares: Minimum charge thresholds
- Maximum Fares: Rate caps and limits
📱 Screenshot: Tariff Management Interface
Comprehensive tariff configuration panel
2Special Rate Categories
Configure special pricing scenarios:
- Holiday Rates: Christmas, New Year, Bank Holidays
- Event Pricing: Special rates for events or peak times
- Surge Pricing: Dynamic pricing based on demand
- Corporate Rates: Special pricing for business accounts
- Loyalty Discounts: Regular customer discounts
3Boundary and Zone Pricing
Manage geographic pricing variations:
- Coverage Zones: Define operational areas
- Boundary Charges: Out-of-area pickup fees
- Zone-based Rates: Different rates by area
- Airport Supplements: Additional charges for airport runs
- Cross-boundary Rules: Inter-zone pricing logic
💡 Tariff Best Practices:
- Test tariff changes with a small group before full deployment
- Maintain historical tariff data for reporting and compliance
- Set up automated tariff switches for time-based changes
- Document all tariff changes for regulatory compliance
👥 User Management
Driver Account Administration
1User Account Creation
Manage driver accounts and permissions:
- Bulk User Creation: Import multiple driver accounts
- Account Templates: Standardized account setup
- Permission Levels: Different access levels for drivers
- Temporary Accounts: Short-term or trial accounts
- Account Suspension: Temporarily disable accounts
2License and Compliance Tracking
Monitor driver compliance and documentation:
- License Expiry Tracking: Automatic renewal reminders
- Insurance Monitoring: Policy expiry alerts
- Vehicle MOT Tracking: Test certificate monitoring
- Training Records: Driver training and certification
- Compliance Reports: Regulatory compliance status
📱 Screenshot: User Management Dashboard
Comprehensive user account management interface
3Performance Monitoring
Track driver performance and metrics:
- Earnings Tracking: Individual driver revenue
- Job Completion Rates: Success and cancellation metrics
- Customer Ratings: Feedback and rating systems
- Punctuality Metrics: On-time performance tracking
- Safety Records: Incident and accident tracking
🚗 Fleet Monitoring
Real-time Fleet Management
1Live Vehicle Tracking
Monitor your entire fleet in real-time:
- GPS Tracking: Real-time location of all vehicles
- Status Monitoring: Available, busy, offline status
- Route Tracking: Current journeys and destinations
- Geofencing: Alerts when vehicles enter/exit areas
- Speed Monitoring: Vehicle speed and safety alerts
📱 Screenshot: Live Fleet Tracking Map
Real-time fleet monitoring with GPS tracking
2Dispatch Management
Optimize job allocation and dispatch:
- Automatic Dispatch: AI-powered job allocation
- Manual Override: Admin control over job assignments
- Priority Queuing: VIP and priority customer handling
- Load Balancing: Even distribution of jobs across fleet
- Emergency Dispatch: Priority handling for urgent bookings
3Vehicle Maintenance Tracking
Monitor vehicle condition and maintenance:
- Mileage Tracking: Automatic odometer readings
- Service Schedules: Maintenance reminder system
- Fuel Efficiency: Monitor fuel consumption patterns
- Breakdown Reports: Vehicle issue tracking
- Cost Analysis: Maintenance cost per vehicle
📊 Reporting & Analytics
Business Intelligence Dashboard
1Financial Analytics
Comprehensive financial reporting and analysis:
- Revenue Analysis: Daily, weekly, monthly revenue trends
- Profit Margins: Revenue vs. expenses analysis
- Driver Performance: Individual earnings and productivity
- Peak Time Analysis: Identify high-demand periods
- Cost Center Analysis: Break down expenses by category
📱 Screenshot: Business Analytics Dashboard
Comprehensive business intelligence dashboard
2Operational Reports
Monitor operational efficiency and performance:
- Job Completion Rates: Success vs. cancellation metrics
- Response Times: Average pickup and completion times
- Customer Satisfaction: Ratings and feedback analysis
- Fleet Utilization: Vehicle usage and efficiency
- Route Optimization: Distance and time efficiency
3Regulatory Compliance Reports
Generate reports for regulatory compliance:
- Tax Reports: HMRC-compliant financial summaries
- License Compliance: Driver and vehicle licensing status
- Safety Reports: Incident and accident summaries
- Environmental Reports: Emissions and fuel efficiency
- Audit Trails: Complete activity logs for compliance
4Custom Report Builder
Create tailored reports for specific needs:
- Drag-and-Drop Interface: Easy report creation
- Multiple Data Sources: Combine different data types
- Scheduled Reports: Automatic report generation
- Export Options: PDF, Excel, CSV formats
- Report Sharing: Email and cloud sharing options
☁️ Cloud Integration
Google Drive Integration
1Automatic Backup Configuration
Set up comprehensive data backup:
- Backup Scheduling: Daily, weekly, or real-time backups
- Data Selection: Choose what data to backup
- Retention Policies: How long to keep backup data
- Encryption: Secure backup with encryption
- Restore Procedures: Data recovery processes
2Multi-Device Synchronization
Keep data synchronized across devices:
- Real-time Sync: Instant data updates across devices
- Conflict Resolution: Handle simultaneous edits
- Offline Support: Work offline with sync when connected
- Selective Sync: Choose which data to sync
- Bandwidth Management: Control sync data usage
📱 Screenshot: Cloud Integration Settings
Google Drive integration and backup configuration
API Integration
1Third-party Integrations
Connect with external systems:
- Accounting Software: QuickBooks, Xero integration
- Payment Processors: Stripe, PayPal, Square
- Mapping Services: Google Maps, OpenStreetMap
- Communication: Twilio SMS, VoIP services
- Fleet Management: Third-party fleet systems
2API Configuration
Manage API connections and settings:
- API Keys: Secure key management
- Rate Limiting: Control API usage
- Error Handling: Robust error management
- Monitoring: API performance tracking
- Webhooks: Real-time data updates
🔒 Security & Compliance
Data Protection
1GDPR Compliance
Ensure compliance with data protection regulations:
- Data Consent: Customer consent management
- Data Retention: Automatic data deletion policies
- Right to be Forgotten: Customer data deletion
- Data Portability: Export customer data
- Breach Notification: Automatic breach reporting
2Access Control
Manage user access and permissions:
- Role-based Access: Different permission levels
- Two-factor Authentication: Enhanced login security
- Session Management: Automatic logout and session control
- Audit Logging: Track all user actions
- IP Restrictions: Limit access by location
3Data Encryption
Protect sensitive data with encryption:
- Data at Rest: Encrypt stored data
- Data in Transit: Secure data transmission
- Key Management: Secure encryption key handling
- Certificate Management: SSL/TLS certificate handling
- Compliance Standards: Meet industry security standards
⚠️ Security Best Practices:
- Regularly update all system components and dependencies
- Implement strong password policies for all users
- Monitor system logs for suspicious activity
- Conduct regular security audits and penetration testing
- Train staff on security awareness and best practices
🔧 Maintenance & Updates
System Maintenance
1Regular Maintenance Tasks
Keep the system running smoothly:
- Database Optimization: Regular database maintenance
- Cache Management: Clear and optimize caches
- Log Rotation: Manage system and application logs
- Storage Cleanup: Remove old and unnecessary files
- Performance Monitoring: Track system performance metrics
2Update Management
Handle application and system updates:
- Staged Rollouts: Test updates with small groups first
- Rollback Procedures: Quick rollback if issues occur
- Update Notifications: Inform users of updates
- Compatibility Testing: Test updates across devices
- Change Documentation: Document all changes and updates
3Backup and Recovery
Ensure data safety and recovery capabilities:
- Automated Backups: Regular automatic data backups
- Backup Testing: Regularly test backup integrity
- Disaster Recovery: Complete system recovery procedures
- Data Migration: Move data between systems safely
- Recovery Testing: Test recovery procedures regularly
✅ Maintenance Checklist:
- Daily: Monitor system performance and error logs
- Weekly: Review user feedback and support tickets
- Monthly: Analyze usage statistics and performance metrics
- Quarterly: Conduct security audits and compliance reviews
- Annually: Review and update disaster recovery procedures
Support and Training
Administrator Training
Ensure administrators are properly trained:
- System Administration: Complete system management training
- User Support: Help desk and user support procedures
- Security Protocols: Security awareness and incident response
- Compliance Training: Regulatory compliance requirements
- Emergency Procedures: System outage and recovery procedures
Documentation Management
Maintain comprehensive system documentation:
- System Architecture: Technical system documentation
- User Procedures: Step-by-step user guides
- Troubleshooting Guides: Common issues and solutions
- API Documentation: Integration and development guides
- Change Logs: Record of all system changes